You can return or exchange your order within 14 days from the date of purchase.

Please do not use the item you plan to return or exchange. The purchased item must be in its original condition: with a tag, undamaged protective system, with embedded labels and tags preserved, not having been in temporary use (e.g., for photo and video shooting), without foreign odors.

Please note that the shipping cost is paid by the buyer (except in cases of defects or errors made by the online store staff).

In case the item does not fit in color, size, style, or material, the online store is not responsible, and the cost of return shipping is paid by the buyer.

Parcels with returns, processed by the client with cash on delivery, cannot be accepted and processed.

EXCHANGE OR RETURN PROCEDURE:

1. Inform us via direct Instagram that you wish to make an exchange or return.
2. The manager will provide you with address details and request your bank details for a refund.
3. After receiving the parcel, our manager will check the item for integrity, absence of defects, and signs of use. If the item fully complies with the return rules and conditions, the information will be transferred to the financial department for further processing.
4. The refund processing procedure takes up to 7 business days from the date the parcel is received by the manager.

OUTLET

Items from the OUTLET category are offered under special conditions and with a special price offer.

In this regard, individual conditions apply to this category:
items are not subject to return.

We will gladly offer an exchange for a different size or model (if available) within 7 days from the date of receiving the order.

Please note that an exchange is possible only if the item's original appearance is preserved - without signs of wear, with all tags, and in its original packaging.

Shipping costs for exchanges are borne by the client.

By placing an order, you confirm that you have read and accepted these terms.